Here you can find answers to your questions regarding online bill pay, electronic funds transfers and important contact information. If you don’t see the answer to your question here, you can always call us at 1-800-444-6161 from 7 a.m. – 7 p.m. (CT), Monday – Friday.
You can register online to get convenient and personalized services such as online bill payment and policy access.
Please have ready:
You will be asked to create a user ID and password, then enter your email address and answer three security questions.
Yes. Once you register for Online Bill Pay, one time or recurring online payments for our Personal Lines policyholders can be scheduled through Online Bill Pay.
Yes, you can make a payment using our automated phone system by calling 1-800-444-6161. Select option 2 and then option 1. Payment can be made using a checking account or by using most major credit cards (American Express, Visa, MasterCard, or Discover).
Once registered, you can sign in to view your account information and view your billing statement online.
The best person to assist you with any changes or questions regarding your policies is your agent. Their contact information can be found on the front of your policy declarations page or by calling us at 1-800-444-6161 and selecting option 5.