We offer complimentary referrals to best-in-class professionals in maintenance, loss mitigation and restoration for your home and valuable possessions. With Chubb, you always have the choice to select your own service providers, or you can turn to us for a referral to a Preferred Service Provider who delivers the highest standards of service.
Through a robust network of more than 3,000 independent professionals nationwide, we offer complimentary referrals to pre-qualified specialists such as:
Our referral network also includes a growing selection of architects, art framers, designers, electricians, exterior maintenance companies, fire protection specialists, fire sprinkler installers, jewelers, lightning rod installers, plumbing/HVAC specialists, roofers, security guards, seismic retrofitting specialists, storm shutter companies, and specialists in art acquisition, disposal and consultation. The network continues to expand as qualified vendors are in the process of being added to our database.
Chubb does not require our policyholders to use a preferred provider either proactively or following a claim. However, policyholders often inquire about referrals to qualified vendors, especially after a loss. Our network of providers was created in response to this growing need for referrals to independent specialists.
It’s convenient and easy to access our referral network 24x7. Visit www.chubb.com and login with your Chubb policy information. Select “Preferred Providers” from the drop down menu, and then search by specialty or geographic location to find the best match. In many cases, you can link to the provider website for more information. You may also call 1.877.60CHUBB to request a referral.
Many of our service providers offer preferred pricing for Chubb policyholders:
Additionally, our service providers may recommend home protection measures that can qualify you for policy discounts from Chubb.
Our network of Preferred Service Providers has been strategically built based upon relationships we have developed through our claim handling experience and long history of home appraisal service. We include only those service providers who consistently deliver the highest level of service to our policyholders. Here are some examples:
We contact our Preferred Service Providers on a regular basis and seek their feedback. Likewise, we evaluate customer satisfaction through our website. Chubb reserves the right to remove any vendor from the network in order to preserve our standard of excellence.
The selection of a particular Preferred Service Provider is the independent choice of the customer. Neither Chubb nor its employees or agents make any warranties or assume any liability for the performance of the Preferred Service Provider, including any goods or services received.