Chubb Personal Risk Services Account Management

Policyholder Center

  • (Scroll down to Log-in / Pay Bill)
  • Log-in to pay your bill, view policy documents, and much more.

Select Your Policy

On January 14, 2016, ACE Limited acquired The Chubb Corporation. Prior to this acquisition, on April 1, 2015, ACE also acquired the personal insurance business of Fireman’s Fund.

These acquisitions put the combined service and expertise of three of the most renowned property and casualty insurers to work for you in helping protect your lifestyle.

If this is your first time visiting our new website or if you are unsure how to access your account, please have your latest billing statement handy and refer to the information below. By using your bill’s appearance, you will be able to identify the right link to access your policy, pay your bill and perform other policy related tasks.

New and Legacy Chubb Policyholders

If your bill resembles the statement shown above, please click on the links below to access or create your account, or make a quick payment.

  • Log-in to your Account (Click Here): Registered users can pay their bill, review policy information, check the status of a claim or sign up for complimentary services such as Chubb Wildfire Defense Services (if eligible), electronic delivery of policy paper and enroll in our automated payment service.
  • Create an Account (Click Here): Existing customers can register online to get convenient and personalized services such as online bill payment and policy access. You will need a copy of your current policy or billing statement to complete the first of an easy two-step process.
  • Make a Quick Payment (No log-in required): Make a one-time payment without logging in.  You will need your policy or account number and zip code.

Related links for new and legacy Chubb customers

New and Legacy ACE Private Risk Services Policyholders

If your bill resembles the statement shown above, please click on the links below to access or create your account.

  • Log-in to Your Account (Click Here): Registered users can pay their bill, review policy information, check the status of a bill or claim, access your home and safety assessment report(s), and enroll in our automated payment service.
  • Create an Account (Click Here): Existing customers can register online to get convenient and personalized services such as online bill payment and policy access. You will need a copy of your current policy or billing statement to complete the first of an easy three-step process.
  • Make a Quick Payment (No log-in required): Make a one-time payment without logging in.  You will need your account number and zip code.

Related links for new and legacy ACE Private Risk Services customers

New and Legacy Recreational Marine Policyholders

If your bill resembles the statement shown above, please click on the links below to access or create your account.

Related links for new and legacy Recreational Marine customers

Legacy Fireman's Fund Policyholders

If your bill resembles the statement shown above, please click on the links below to access or create your account.

Please Note:  At this time, payments by Credit Card are only accepted over the phone. Call us at 1-866-386-3932 and select Policyholder Option 2 and then choose Personal Billing.

For more information about paying your bill and accessing your online account, visit our Support Center.

Related links for legacy Fireman's Fund customers