Welcome Fireman’s Fund Clients

Contact Information for Your Fireman’s Fund Policy

Please feel free to contact us when you have a question or when you need to file a claim.

Billing, Policy and General Inquiries

Call us at 1-866-386-3932 from 7 a.m.– 7 p.m. CT, Monday - Friday.  

Please note: The best person to assist you with changes or questions regarding your policies is often your agent. Their contact information can be found on the front of your policy declarations page or by calling us at 866-386-3932 and selecting Policyholder Option 4 to contact Support Central.

Report a Claim

Call your insurance agent or contact us.  

Check the Status of an Existing Claim

Call 1-800-870-8857 from 7 a.m.–7 p.m. CT to check the status of a claim or to reach our claims Immediate Solutions Center.

Fraud Hotline

Call 800-317-8781 if you suspect fraudulent activity on a claim.

Answers to many frequently asked questions can be found in the help topic section of our Support Center page.

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