Our website provides our customers with many convenient online services. To name a few, you can access your policy, billing, claims information and in some cases, your appraisal information. You also can pay your bill online. In order to take advantage of these services, please visit the Log-in Options page.
You can click here, or hover over “Individuals & Families” text at the top of any page on this site to view the full navigation menu. Under “Payment Options”, select “Pay My Bill." From the “Log-in Options” page, scroll through the available options and select the one that's appropriate for you.
You can simply click here. Otherwise, from the top of this website, select “Claims.” On the “Claims” page, in the “Report a Claim” section, select “Individuals & Families.” From the “Individuals & Families – Report a Claim” page, scroll through the available options and select the one that’s appropriate for you.
Which policies are not currently accessible online?
Policy and Billing information is unavailable for Chubb Masterpiece policyholders due to scheduled system maintenance as follows: 11:00 PM - 11:30 PM (EST) and every other Thursday 4:00 AM - 11:00 AM (EST) Sunday
Minimum Browser requirements for My Policies: