Claims

Your Chubb Business Policy: Reporting a Claim

At Chubb, we offer the flexibility of choosing from several types of business insurance policies, but our approach to treating clients with integrity during a loss is unwavering. Regardless of the type of claim you file, you can rest assured that our team will work with you through the claim experience with promptness, technical expertise and the empathy we strive to deliver on each and every claim.

Step 1: Report Your Claim

Flexibility is important to us in accommodating our clients’ preferences. To file a claim under this policy, please choose the claims reporting option below that best suits your needs. Please have your policy number, the date and address of loss, as well as information about any other parties involved. Remember, the more details you provide, the better able we are to efficiently handle your claim.


Online: Chubb's Online Claim Reporting Application
(Please be advised that this form may not be used for Financial Lines claims.)

Phone: 1-800-CLAIMS-0 (1-800-252-4670), for all lines except those listed below:
             For Workers Compensation claims call: 1-800-699-9916

Fax:    1-800-300-2538, for all lines except those listed below:
            For Financial Lines claims, fax: 1-855-842-1349
            For Workers Compensation claims, fax: 1-800-884-3946

Email: For Property & Casualty claims, email cscfnol@chubb.com
             For Workers Compensation claims, email wcfnol@chubb.com
             For Marine Claims, email marineclaims@chubb.com
             For Financial Lines claims, email specialtyclaims@chubb.com
             For Multinational Claims, email multinationalclaims@chubb.com
             For all other lines, please submit your claim by phone, fax or online.

Small Commercial Claims:
For Small Commercial Insurance BOP and Umbrella claims, call: 1-844-539-3801 or Email: acecrs-claims@chubb.com

Your Local Agent: Contact your agent or broker who can submit a claim on your behalf.


For Crisis Assistance, you may select a crisis management firm or another service provider with crisis management capabilities. Then, call 1-800-CLAIMS-0 (1-800-252-4670).

Step 2: Upload Your Documents

Once you receive your claim number, you can quickly and easily upload any supporting documents through our Claim Documents Upload Page. Be sure to include your claim number on all documents you send. If you prefer to mail or fax documents, please contact your adjuster for the appropriate mailing address and fax number.

Still have a question?

If you have additional questions, click here to go to our FAQ section.