At Chubb, we offer the flexibility of choosing from several types of business insurance policies, but our approach to treating clients with integrity during a loss is unwavering. Regardless of the type of claim you file, you can rest assured that our team will work with you through the claim experience with promptness, technical expertise and the empathy we strive to deliver on each and every claim.
Flexibility is important to us in accommodating our clients’ preferences. To file a claim under this policy, please choose the claims reporting option below that best suits your needs. Please have your policy number, the date and address of loss, as well as information about any other parties involved. Remember, the more details you provide, the better able we are to efficiently handle your claim.
Online: Chubb's Online Claim Reporting Application
(Please be advised that this form may not be used for Financial Lines claims.)
Phone: 1-800-CLAIMS-0 (1-800-252-4670), for all lines except those listed below:
For Workers Compensation claims call: 1-800-699-9916
Fax: 1-800-300-2538, for all lines except those listed below:
For Financial Lines claims, fax: 1-855-842-1349
For Workers Compensation claims, fax: 1-800-884-3946
Email: For Property & Casualty claims, email email@example.com
For Workers Compensation claims, email firstname.lastname@example.org
For Marine Claims, email email@example.com
For Financial Lines claims, email firstname.lastname@example.org
For Multinational Claims, email email@example.com
For all other lines, please submit your claim by phone, fax or online.
Small Commercial Claims:
For Small Commercial Insurance, Chubb BOP and Umbrella claims, call: 1-844-539-3801
For Cyber Enterprise Risk Management (ERM) or DigiTech ERM claims, please refer to your policy terms.
For Foreign Package claims, call:
1-800-433-0385 (Business Hours)
1-800-523-9254 (After Hours)
For kidnap and extortion claims, call: 1-305-865-0072
Your Local Agent: Contact your agent or broker who can submit a claim on your behalf.
For Crisis Assistance, you may select a crisis management firm or another service provider with crisis management capabilities. Then, call 1-800-CLAIMS-0 (1-800-252-4670).
Once you receive your claim number, you can quickly and easily upload any supporting documents through our Claim Documents Upload Page. Be sure to include your claim number on all documents you send. If you prefer to mail or fax documents, please contact your adjuster for the appropriate mailing address and fax number.
If you have additional questions, click here to go to our FAQ section.