Life doesn't slow down for anything. And when you're a Chubb policyholder, it doesn't have to. If it's determined that the covered damage to your property makes it uninhabitable or you have extensive damage to your belongings resulting from your covered loss, we can provide payment in advance to cover temporary living expenses, clothing and other immediate needs.
The time it takes us to guide you through a claim depends upon a number of factors, including how quickly we receive documentation, whether an inspection is needed to fully assess damages or if additional investigation is required.
In every instance, our goal is to keep you apprised along the way and to provide you with prompt, efficient and skilled claims service. If a claim is covered and resolved, we make every effort to issue your claim payment within 48 hours. After all, we know we're not just restoring properties and possessions, we're restoring people's lives.