Claims

Every claim is our promise to you

From day one, we promise to treat you the way we would want to be treated, to help protect the things that matter. Regardless whether you are dealing with a personal or commercial loss, there is no such thing as standard. The claims experience and our team of dedicated people - it's what sets Chubb apart.

You can report your claim 24 hours a day, 7 days a week through one of the following options:

Report your claim

1-800-CLAIMS-0(1-800-252-4670)
1-800-300-2538
Contact your agent or broker who can submit a claim on your behalf

You can report your claim 24 hours a day, 7 days a week through one of the following options:

Report your claim

Click go to Report your claim Go
Go
To report a marine claim online, click here

Chubb: 1-800-CLAIMS-0(1-800-252-4670)
ACE:  1-800-433-0385 (After business hours: 800-523-9254)
Small Business Owners: 1-844-539-3801 or email acecrs-claims@chubb.com
Workers Compensation Claims: 1-800-699-9916
Accident & Health:
     1-800-336-0627 (Inside USA)
     1-302-476-6194 (Outside USA)

Chubb: 1-800-300-2538
ACE: 1-877-395-0131 
Financial Lines: 1-855-842-1349
Workers Compensation: 1-800-884-3946
Accident & Health: 1-302-476-7857

Contact your agent or broker who can submit a claim on your behalf
Need additional help?

Please visit our FAQ page for answers to your most common questions.

If you need support, please visit our Contact Chubb Claims page to contact a dedicated team member ready to assist you with your claim.