Businesses – Report a Claim

Our Claims Immediate Solutions Team is ready to assist, no matter the circumstances. We recognize your claim is the moment of truth in our relationship. Click here for more information. To file a claim, take a look at your policy to identify the appropriate company that issued your policy, and then choose the reporting method that you prefer.

New and Legacy Chubb Policies:

Phone: 1-800-CLAIMS-0 (1-800-252-4670)
For Financial Lines claims inquiries only call: 1-860-408-2800
For Workers Compensation claims call: 1-800-699-9916
For Crisis Assistance, you may select a crisis management firm, or another services provider with crisis management capabilities. Then call 1-800-CLAIMS-0 (1-800-252-4670).

Chubb's Online Claim Reporting Application

For Financial Lines claims, email

Fax: 1-800-300-2538
For Financial Lines claims, fax: 1-855-842-1349
For Workers Compensation claims, fax: 1-800-884-3946

Your Local Agent
Contact your agent or broker, who can submit a claim on your behalf

New and Legacy ACE Policies:

Phone: 800-433-0385 (Business Hours)
800-523-9254 (After Hours)


Online: First Notice of Loss Form

Fax: 877-395-0131 (Toll Free)
302-476-7254 (Local)

Chubb North America Claims
PO Box 5122
Scranton, PA 18505-0554