Claims on your insurance in the UK - Chubb

Claims - Notifying a Claim

By Email

To ensure all matters are dealt with as promptly as possible, our preferred notification method for all new claims is listed below:
Accident & Health
Access the claims service portal

Notify all new claims to your broker



Environmental Insurance
Financial & Professional Lines - ACE

Financial & Professional Lines - Chubb

Financial & Professional Lines - AGM Syndicate 2488

Notify all new claims to your broker

Financial & Professional Lines - Syndicate 1882

Notify all new claims to your broker


Political Risk

Notify all new claims to your broker

Private clients


Property (legacy Chubb policies)

Structured Trade Credit

Notify all new claims to your broker

Technical Risks

Trade Credit

By Post

You can also notify Chubb of a new claim by post to the following address:

Chubb (Claims Dept)
PO Box 682
SO23 5AG

Additional Information

To ensure the matter is handled as promptly as possible, please provide the following details:
  • Your company name
  • The class of business to which the new claim relates
  • The Policy Number if you know it
  • Full contact details of the person within your company to whom enquiries
  • relating to the claim should be directed
  • The country in which the loss occurred

You will receive a formal confirmation of receipt within two business days advising you of your claim number and the name of the Chubb employee handling your claim.