Claims

Claims - Notifying a Claim

By Email

To ensure all matters are dealt with as promptly as possible, our preferred notification method for all new claims is listed below:
Accident & Health

uk.claims@chubb.com
Access the claims service portal
www.chubbclaims.co.uk
Aviation

Notify all new claims to your broker

Casualty

uk.claims@chubb.com

Energy

uk.claims@chubb.com

Environmental Insurance

uk.claims@chubb.com
Financial & Professional Lines - ACE

uk.claims@chubb.com

Financial & Professional Lines - Chubb

finrisk3@chubb.com

Financial & Professional Lines - AGM Syndicate 2488

Notify all new claims to your broker

Financial & Professional Lines - Syndicate 1882

Notify all new claims to your broker

Marine

marineclaimsuk@chubb.com

Political Risk

Notify all new claims to your broker

Property

uk.claims@chubb.com

Property (legacy Chubb policies)

propertyclaims@chubb.com

Structured Trade Credit

Notify all new claims to your broker

Technical Risks

uk.claims@chubb.com

Trade Credit

prtc-claims@chubb.com

By Post

You can also notify Chubb of a new claim by post to the following address:

Chubb (Claims Dept)
PO Box 682
Winchester
SO23 5AG

Additional Information

To ensure the matter is handled as promptly as possible, please provide the following details:
  • Your company name
  • The class of business to which the new claim relates
  • The Policy Number if you know it
  • Full contact details of the person within your company to whom enquiries
  • relating to the claim should be directed
  • The country in which the loss occurred

You will receive a formal confirmation of receipt within two business days advising you of your claim number and the name of the Chubb employee handling your claim.