Claims

Claims - Notifying a Claim

To ensure the matter is handled as promptly as possible, please provide the following details:
- Your company name
- The class of business to which the new claim relates
- The Policy Number if you know it
- Full contact details of the person within your company to whom enquiries relating to the claim should be directed
- The country in which the loss occurred

How to contact us:

Accident and Health

For policies beginning with UK, please notify all new claims via access our dedicated claims service portal or email.

Claims Service Portal: www.chubbclaims.co.uk

Email: uk.claims@chubb.com

For all Policies beginning with 64 please use the below methods

Email: cahukclaims@chubb.com

Phone: 0207 895 3470

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Aviation

Please notify all new claims directly to your broker

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Casualty

For all Policies that begin with, UKCA, UKSCM or 40….,41….,42….,43…..,44…..,45…..,46…..,47…..,48…..,49…..

70…..,71,….., 72…..,73…..,74….., 75….., 76…..,77…..,78….., 79…..

90…..,91…...,92….,93….,94….,95…..,96…..,97…..,98…..,99…..,

Please use the below email

Email: uk.claims@chubb.com

For all Policies that begin with 2, 3, 7 & 9 please use the below email

Email: casualtyclaims@chubb.com

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Energy

Please notify all new claims via email

Email: uk.claims@chubb.com

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Environmental

Please notify all new claims via email to uk.claims@chubb.com

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Financial Lines

For all Policies that begin with UKD, UKR, and 30UK please notify us by using the below email address

Email: uk.claims@chubb.com

For all Policies that begin with a 7, 8, or 9 please notify us by using the below email address

Email: finrisk3@chubb.com

For all Chubb Global Market claims (Syndicates 2488 and 1882) please notify all new claims to your broker

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Marine

Please notify all new claims via email:

For Policies that begin with UKCG or 87UK

Email: marineclaimsuk@chubb.com

For Policies that begin with OMC, OM or C

Email: marineclaimseuz@chubb.com

For all Chubb Global Markets (CGM) claims (Syndicates 2488/1882 and LIRMA/IUA) please notify your broker.

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Political Risk

Please notify all new claims directly to your broker

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Private Clients

Please notify all new claims via email or phone

Email: masterpiece-ukclaims@chubb.com

Phone: 0800 018 0678 or +44 207 031 3905 (outside of the UK)

Property

For Policies beginning with UK please notify all claims via email to

Email: uk.claims@chubb.com

For Policies beginning with 359, 357, 066, 272 & 795 please notify all claims via email to

Email: propertyclaims@chubb.com

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Structured Trade Credit

Please notify all new claims directly to your broker

Technical Lines

For Policies beginning with UKBLNC, UKCSRC, 95UK & 93UK please notify all claims via email to

Email: uk.claims@chubb.com

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Trade Credit

Please notify all new claims via email

Email: prtc-claims@chubb.com

By Post

You can also notify Chubb of a new claim by post to the following address:

Chubb (Claims Dept)
PO Box 682
Winchester
SO23 5AG