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Claims Services

Individuals, families and businesses of all sizes can expect the superior service and attention to detail that comes with every Chubb policy. Our experienced team of claims professionals responds to each claim with a sense of urgency and care  providing technical expertise, responsive service, clear communication and consistent global claims handling.

We maintain a reputation for fairness and integrity by treating every customer and business partner as we would want to be treated — from policy issuance to claim settlement. Chubb’s claims service, in particular, is recognized around the world for its exceptional quality and dependability.

Our clients buy a promise from us, so when a loss occurs we strive to make a difficult situation as positive as possible. Our claims professionals work to pay all covered claims fairly and promptly, while navigating through coverage terms and complex laws and regulations.

We have vast experience and expertise in managing personal and commercial exposures. For more than 70 years, Chubb commercial risk engineers and residential risk consulting services have helped customers minimize loss potential. In addition, specialized appraisers help personal insurance customers safeguard their homes, possessions and families.

And if there is a loss event, whether it’s an individual with a $200 travel insurance claim or a corporation with a $20 million casualty claim, we aim to deliver an experience with a consistently superior level of service and satisfaction.