Customer Services

Chubb Customer Service

Our customer service philosophy revolves around building a strong partnership with our customers.

Making a claim

In general, to file a claim in Chubb is simple. Customers only need to fill the claim’s report and complete the documents required. Then, Chubb team will analyze the claim documents based on the Policy.

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Claim forms

Claim Form in Indonesia

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Frequently Asked Questions

Frequently asked questions in Indonesia

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Complaint handling procedure

Thank you for your support in trusting Chubb as your insurance protection provider for you and family. It is our commitment to focus on providing the best services to our customers, whereas one of the services is to provide information regarding our complaint handling procedure.

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