If ACE has written your policy, please use the following contact information to file a claim.

Main 416.368.2911
Toll Free 1-877.772.7797
Fax 416.368.0641
Email canada.claims@chubb.com

When reporting a claim it is helpful to provide as many facts as possible. If you are able to have the following information ready when you call, or to provide in an email this will simplify and expedite the process.

  • Your contact information – your full name and phone number
  • Your policy number
  • The date the loss occurred
  • The address of the loss location
  • A brief description of the loss
  • The contact information for any other parties involved (including any contractors, experts, other drivers etc.)