If Chubb has written your policy, please use the following contact information to file a claim.

Canada Wide 24 Hour Claims Service 800.532.4822
Windshield Claims 866.682.4822
Crisis Assistance

You may select a crisis management firm, or another service provider with crisis management capabilities. Then call our 24 Hour Claims Service at 800.532.4822

Fax 416.368.0641
E-mail canadaclaims@chubb.com

When reporting a claim it is helpful to provide as many facts as possible. If you are able to have the following information ready when you call, or to provide in an email this will simplify and expedite the process.

  • Your contact information – your full name and phone number
  • Your policy number
  • The date the loss occurred
  • The address of the loss location
  • A brief description of the loss
  • The contact information for any other parties involved (including any contractors, experts, other drivers etc.)