When you are a Chubb customer, you are purchasing a promise – Chubb’s promise to fulfill our end of the insurance agreement and provide you with claims service that is world class.
If Chubb has written your policy, this is where you can file your claim.
If ACE has written your policy, this is where you can file your claim.
If you aren’t sure which company wrote your policy, find more information on how to submit a claim.
Answers to all of your pertinent claims questions.
Find out more about A&H, Auto & Property, Casualty, Financial Lines and House Counsel and who to contact if you have a specific question.
The Chubb Claim Difference
We take great pride in our claims handling responsibilities and over the years have built a name and a reputation for providing empathetic claims service in a fair and prompt manner.
As claims management has become increasingly complex and lines of business more diverse, we continue to be guided by our original claims principle: treat each customer the way we would like to be treated if we were to experience the same loss, with empathy, promptness, expertise, fairness and integrity.
Claims Team Core Values offer you:
World Class Service
Equitable Treatment of all Customers
The Chubb claims team is the largest in-house claims team in Canada. Learn more about what else makes us special.