Chubb Customer Service

Claims for Businesses

Chubb Insurance Australia Limited

Please notify all new Business claims to Chubb by email using the below contact details.
Please include the following information with any claim notification:

  • Policyholder's Name
  • Policy Number
  • Type of Policy
  • Brief description of the claim
  • Full contact details of the person within your comany to whom enquiries relating to the claim should be directed

For Accident and Health (A&H) Claims, please also provide the following:

  • Medical practitioner's statement completed by a qualified doctor
  • Proof of income (salary) for weekly benefit claims
  • Where applicable, receipts for non-Medicare medical expenses and corresponding private health fund benefit statements

Downloadable claim forms are available below and can be attached to your email.

Chubb will acknowledge receipt of your claim within 24 hours and will provide you with the contact details of the claims handler. Chubb will consider the information you have provided and may request additional information in order to be able to accept or consider your claim.

Type of Policy Claim Forms Contact Details
Accident & Health

Personal Injury Claim Form

Corporate Travel Claim Report Form

Expatriate Medical Claim Form

Inpatriate Medical Claim Form

Journey Accident Claim Form

** For A&H claims, please note the additional information required above.

aus.ahclaims@chubb.com
Financial Lines Financial Lines Claim Form aus.financiallinesclaims@chubb.com
Liability General Liability Claim Form aus.liabilityclaims@chubb.com
Marine Marine Claim Form aus.marineclaims@chubb.com
Property Commercial Property Claim Form aus.propertyclaims@chubb.com